All three new printers from Dell offer onscreen self-help graphics that provide step-by-step instructions for troubleshooting and error recovery. Computer maker Dell announced three additional members of its line of smart printers for medium-to-large organizations: the Color Smart Printer S5840cdn, Smart Printer S2830dn and Smart Printer S5830dn.The S5840cdn is a single-function, A4 (letter-sized) color laser printer, aimed at large workgroups sharing a printer in business environments such as banking institutions, schools and government offices with high print volumes.It offers paper handling to reduce paper jams; flexible media handling so workers can print on a variety of media sizes, weights and types, including vinyl and optimized printer color calibration; and a unique low-melt toner formulation.In addition, onscreen self-help graphics provide simple step-by-step instructions for troubleshooting and error recovery. "Companies that have not replaced their printers in the last two to five years might be surprised to discover how rapidly the technology has changed," Orlando Lacayo, senior product line manager for Dell, told eWEEK. Dell's new smart printers offer companies not only faster print times than their predecessors, he noted, but also easier usability, which means less-frequent paper jams, more intuitive troubleshooting and setup; and low-melt toner formulation for exceptional print quality and lower energy consumption.Additional benefits include optimal productivity, thanks to technologies that enable long-life imaging components, support for a wide range of mobility platforms, intuitive and simple-to-use control panels with larger touchscreens, security features to protect against unauthorized printer access while safeguarding sensitive information and other specialized features.Dell printers now support all major mobility platforms including Windows, Android, iOS and Google Cloud print."Ease of use is very important and it is one of Dell's key design principles," Lacayo said. "The goal is to increase workforce productivity through end-to-end simplicity and provide an ultimate user experience throu ghout the life of the printer, from setup to use and troubleshooting."The S2830dn is a mono, single-function laser printer with navigation and printer menu settings on a 2.4-inch color LCD, as well as onscreen graphics with step-by-step walkthroughs for quick troubleshooting.The S5830dn is a single-function A4 (letter-sized) mono laser printer with a 4.3-inch color LCD touchscreen control panel that lets workers print directly from a USB drive. The printer offers additional savings with a lower cost-per-page-printing when using the optional Extra-High-Yield Toner Cartridge.Dell printers include features such as intuitive, smartphone-like color touchscreens, longer-lasting components for fewer interventions, simple paper path design for less-frequent paper jams, convenient onscreen self-help graphics for more intuitive troubleshooting and simple to use and maintain printer features that can run smoothly with minimal IT intervention, he said.
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